SHIPPING:
  • Shipping costs will ultimately depend on which courier you use as well as your geographic location. All shipping costs are calculated at checkout.
CUSTOMS FEES:
  • UK customers won't incur import fees as we ship from within the UK.
  • EU customers are subject to their countries' import and duties laws. Import fees may apply and are not covered by us. We're working on establishing an EU warehouse. Coming soon.
RETURNS:
  • We offer returns, refunds, size swaps (subject to stock availability), and store credit.
  • Please review your order before purchase to minimize errors.
Conditions for Returns:
  • Return within 14 days of the delivery date.
  • Item must be in its original, unused, unaltered, and unwashed condition.
  • Include tags and packaging.
  • Shipping costs for returns are not covered. Track your parcel to avoid loss; weare not liable for lost returns.
Contact us at zaguaoriginals@zagua.xyz for a returns form.
For tracking inquiries:
  • Check your emails for updates.
  • Contact the courier for any questions.
For other inquiries, please reach us at zaguaoriginals@zagua.xyz.